Ask Bob First-Time Homeowners How do I handle my first home warranty claim?

How do I handle my first home warranty claim?

Review your warranty contract to confirm the issue is covered and understand your service fee. Contact the warranty company directly to file a claim, typically by phone or online. Describe the problem clearly and provide photos if possible. A service technician will be dispatched. Be present during the visit and ask questions. If the claim is denied, ask for a written explanation and appeal if warranted.

Why It Matters

Home warranty companies have specific processes and timelines. Filing correctly the first time gets your repair handled faster and reduces frustration.

Still Need Help?

Bob answers every question personally. Send your question directly to him.

Ask Bob Directly