Privacy Policy

What Information We Collect

When you use our website, submit a contact form, sign up for our newsletter, or activate your HomeCircle benefits, we may collect the following information:

• Name: your full name so we can address you personally
• Email address: to respond to your inquiries and send updates
• Phone number: to contact you about your real estate needs or questions
• Property preferences: information you share about your home buying or selling goals
• Message content: any questions or comments you submit through our forms

How We Use Your Information

We use the information we collect for the following purposes:

• To provide real estate services and respond to your inquiries
• To send market updates, community newsletters, and homeowner resources
• To schedule consultations and appointments
• To provide personalized home recommendations and community information
• To improve our website and services
• To comply with legal and regulatory obligations

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: when you explicitly agree to share your information for a specific purpose
• Service providers: we use trusted third-party services including Zapier and Follow Up Boss to manage leads, automate workflows, and communicate with you. These providers are contractually bound to protect your data
• As required by law: to comply with legal obligations, court orders, or government requests
• Epique Realty Corporation: as an Epique Realty Agent, information may be shared with Epique Realty as necessary for transaction coordination and compliance

SMS Consent & TCPA Compliance

By providing your phone number and checking the consent box on our forms, you expressly consent to receive telephone calls, text messages, and emails from Bob Millaway regarding your inquiry, real estate services, market updates, and community information.

Your rights under the TCPA:

• You are not required to provide consent as a condition of purchasing any property or service
• You may revoke your consent at any time by replying "stop" to any text message or by contacting us directly
• Message and data rates may apply. We will not charge you for receiving messages, but your carrier's standard rates apply
• We will not share your phone number with third parties for their own marketing purposes without your separate written consent

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Specifically:

• Contact and inquiry data: retained for the duration of our relationship plus a reasonable period afterward for follow-up and record-keeping
• Newsletter subscription data: retained until you unsubscribe or request removal
• Transaction-related data: retained as required by real estate record-keeping laws and regulations
• When we no longer need your information, we will securely delete or anonymize it

Your Rights

You have the following rights regarding your personal information:

• Access: request a copy of the personal information we hold about you
• Correct: request that we correct any inaccurate or incomplete information
• Delete: request that we delete your personal information, subject to legal retention requirements
• Opt out: unsubscribe from marketing communications at any time by replying "stop" or clicking the unsubscribe link in our emails
• Withdraw consent: withdraw your consent for SMS or email communications at any time

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

We use analytics services (including Ahrefs) to understand how our website is used. These services collect anonymous data about page visits, time on site, and referring websites.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including our trusted partners, community resources, and external tools. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal information, please contact us:

License: Salesperson · 791082 · NJ